How to log into Environment Online and manage your account

This FAQ provides general information on how to log into Environment Online and manage your account.

For specific information, guides and videos on how to log into Environment Online when you are represent an entity, see ‘Represent an entity’.

For specific information and guides on how to log into Environment Online when you are represent yourself, see ‘Represent myself’.
 

Do I need a myGovID Digital Identity to log into Environment Online?

You will need a myGovID Digital Identity to log into Environment Online.

A myGovID Digital Identity is a safe, secure, and convenient way to prove who you are online. This myGovID can be used to access a range of participating government online services, including our Environment Online portal.
 

How do I create a myGovID Digital Identity?

Visit the Australian Government’s Digital Identity website (external link) for information and a step-by-step guide on how to create your Digital Identity.
 

How do I use myGovID Digital Identify to create an Environment Online account?

Our ‘Represent an entity’ page provides information, guides and videos on how to log into Environment Online when you are representing an entity.

Our ‘Represent myself’ page provides information and guides on how to log into Environment Online when you are representing yourself.
 

What do I do if I have issues creating a myGovID Digital Identity?

Visit the Help: Proving your identity | myGovID on the Australian Government’s Digital Identity website (external link) for help on how to resolve issues creating a myGovID Digital Identity.
 

Can I reset my myGovID password?

Visit the Help: Managing your myGovID | myGovID on the Australian Government’s Digital Identity website (external link) for information on how to reset your myGovID password.
 

Can I change my personal Environment Online account details?

Once you have logged into your Environment Online account, you can update your mailing address and email address.  All other personal details will need to be updated via your myGovID Digital Identity account. 
 

What if I’m not comfortable creating a myGovID Digital Identity?

If you are unable to (or you do not wish to) create a myGovID account to use Environmental Online, please Contact Us to discuss other options.