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Scheduled maintenance
As part of end of financial year processing, some functions within Environment Online will be unavailable from 5pm Monday 30 June to 7am Friday 4 July 2025. You will not be able to add or update invoice addresses, generate invoices, extend due dates or update payment statuses. All other services remain available.
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Due to some technical issues, including deployment anomalies currently being investigated by Microsoft, the release of the new Planning Advice functionality into Environment Online has been postponed. 

Water Online will still be available for Planning Advice referrals until further notice.

We apologise for any inconvenience caused and will advise when we have confirmed the new go-live date for Planning Advice referrals. 

Environment Online Chatbot