IN THIS ARTICLE:
Environment Online is progressively rolling out Industry Regulation services, with full integration expected in early 2026.
What you can do right now
Environment Online currently supports a wide range of regulatory tasks, including:
- applying for licences, works approvals and registrations (instruments)
- submitting amendment, transfer and surrender applications
- submitting annual fee information for licences
- lodging compliance plans or reports relating to instruments
- viewing, tracking and managing your instruments, applications and annual licensing fees from a dashboard.
Watch the instructional videos or browse the guides below to get started.
To view the Department of Water and Environmental Regulation’s policies, guidelines and procedures, go to Licences and works approvals for prescribed premises.
Guides and instructional videos
User guides
- Introduction to Environment Online
- Submit a new industry regulation licence of works approval application
- Submit a new industry regulation registration
- Submit an industry regulation application for an amendment
- Submit an industry regulation licence renewal application
Instructional videos
- Introduction to Environment Online
- How to submit an application, report or request
- Industry regulation functionality in Environment Online
- How to submit an enquiry
- How to manage your instrument obligations
- Responding to requests for information (RFIs)
Getting started with Environment Online
New to Environment Online?
- Create an account to get access.
- Make sure your organisation is registered and relevant staff are authorised to manage instruments, so they have full access to the functionality.
- Refer to the guidance on Representing an entity for help.
- Explore the guides and instructional videos.
Already have an account?
- Log in to Environment Online.
- Make sure your organisation is registered and relevant staff are authorised to manage instruments, so they have full access to the functionality.
- Refer to the guidance on Representing an entity for help.
- Explore the guides and instructional videos.
Contact us
- Submit an enquiry form
- Call us on 1800 161 176 (Monday to Friday 8.30am – 4.30pm)