IN THIS ARTICLE:
This page explains the different roles in Environment Online and what each role can do.
Service Administrators
A Service Administrator manages access and information for an organisation in Environment Online.
They can:
- manage who can act on behalf of the organisation
- assign and remove access to projects
- create, edit and delete projects
- update organisation details (including invoice addresses)
- submit and manage applications on behalf of the organisation.
Service Users
A Service User can use Environment Online on behalf of an organisation.
They can:
- create and submit applications for projects they have access to
- view and manage information related to those projects
- receive and respond to notices
- request access to projects.
They cannot manage users or update organisation details.
Email Users
An Email User is someone who uses the Your Email login method. They can act on behalf of themselves or on behalf of another Email User.
They can:
- create and manage projects
- submit and manage applications
- manage access for people working on their behalf.
For more information about representing yourself or others, see the related guidance.
Need help with access?
If you cannot access something:
- contact your Service Administrator, or
- request access in Environment Online.